THE MAHAL (hereinafter referred to as “the Site”) considers the protection of users’ personal information to be an important responsibility. We comply with the Act on the Protection of Personal Information and other related laws and regulations, and establish the following Privacy Policy (hereinafter referred to as “this Policy”).

Article 1 (Definition of Personal Information)

In this Policy, “Personal Information” refers to personal information as defined in the Act on the Protection of Personal Information, which means information relating to a living individual that can identify a specific individual by name, email address, LINE ID, or other descriptions contained in such information, or information that contains a personal identification code.

Article 2 (Information Collected)

The Site may acquire personal information and other information through the following methods:

When registering as a member via LINE integration:

  • LINE account display name and profile image
  • LINE unique user ID
  • Email address (if permitted during LINE integration)

When using the inquiry form:

  • Name
  • Email address
  • Inquiry content

Information automatically acquired when using the Site:

  • IP address
  • Browser type and version
  • Operating system
  • Access date and time
  • Referrer URL
  • Viewed pages
  • Cookie information

Article 3 (Purpose of Use of Personal Information)

The Site uses the collected personal information for the following purposes:

  • Member registration, authentication, and account management
  • Issuance and management of digital membership cards
  • Distribution of coupons and special offer information
  • Responding to and replying to inquiries
  • Provision, operation, maintenance, and improvement of services
  • Analysis of usage status and improvement of service quality
  • Detection and prevention of unauthorized use
  • Responses required by law
  • Operations incidental to the above

Article 4 (Provision of Personal Information to Third Parties)

The Site will not provide personal information to third parties without the user’s consent, except in the following cases:

  • When required by law.
  • When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the person.
  • When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the person.
  • When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in executing the affairs prescribed by law.

The Site may outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use. In this case, the Site will exercise appropriate supervision over the outsourced contractor.

Article 5 (Use of Cookies and Access Analysis Tools)

The Site uses Cookies to improve user convenience and service quality. A Cookie is a small data file sent from a web server to the user’s browser.

The Site uses the following access analysis tool:

  • Google Analytics: Used to analyze site usage. Google Analytics uses Cookies to collect user access information, but this does not include information that identifies individuals. The collected data is managed based on Google’s privacy policy.

Users can refuse to accept Cookies by changing their browser settings. However, if Cookies are refused, some functions of the Site may not operate properly.

Article 6 (Security Management of Personal Information)

The Site takes the following measures to prevent the leakage, loss, or damage of personal information and for other security management:

  • Implementation of SSL/TLS encrypted communication
  • Appropriate management of access rights
  • Measures to prevent unauthorized access to systems handling personal information
  • Establishment of internal regulations regarding the handling of personal information

Article 7 (Retention Period of Personal Information)

The Site retains personal information only for the period necessary to achieve the purpose of use.

Member information will be deleted within a reasonable period after the withdrawal procedure is completed. However, this does not apply if retention is required by law.

Inquiry information will be retained for one year after the response is completed, and will be appropriately deleted thereafter.

Article 8 (User Rights)

Users have the following rights regarding their personal information held by the Site:

  • Request for disclosure: You can request the disclosure of your personal information held by the Site.
  • Request for correction, addition, or deletion: If the content of your personal information is incorrect, you can request its correction, addition, or deletion.
  • Request for suspension of use or erasure: If personal information is handled beyond the scope of the purpose of use, or if it was acquired illegally, you can request the suspension of its use or its erasure.

Please contact us via the inquiry form to make the above requests. We will respond within a reasonable period after verifying your identity.

Article 9 (Personal Information of Minors)

The Site does not intentionally collect personal information from individuals under the age of 18. If a person under the age of 18 uses the Site, they must do so with the consent of a parent or guardian.

Article 10 (Cooperation with External Services)

The Site uses the LINE login function provided by LINE Corporation. Information acquired during LINE integration is also subject to LINE Corporation’s privacy policy.

The Site may contain links to external sites, but the Site is not responsible for the privacy policies of the linked sites.

Article 11 (Changes to this Policy)

The Site may change this Policy due to amendments to laws and regulations, changes to service content, or other reasons.

The revised Privacy Policy shall take effect from the time it is posted on the Site.

In the event of significant changes, we will notify users through an announcement on the Site or other appropriate methods.

Article 12 (Contact Information)

For inquiries regarding this Policy, please contact the following:
Site Name: THE MAHAL
Operator: Rion Lab PH.Inc
Contact: Inquiry Form